I'm Robert Heath.-image

I'm Robert Heath.

I’m a Software Quality Assurance Manager in Austin, Texas, dedicated to ensuring top-notch software quality through meticulous testing and process improvement.

In my free time time, I enjoy hiking, dabbling in photography, or exploring the beautiful Big Bend Region.

about-me-image

About me

I’m, a Software Quality Assurance Manager with over 20 years of experience in the tech industry. My passion lies in ensuring that software products are of the highest quality, which I achieve through meticulous testing, process optimization, and fostering a collaborative environment. I lead a talented team of QA professionals, working closely with developers and stakeholders to deliver seamless and reliable software solutions. Outside of work, I enjoy staying updated with the latest industry trends, participating in tech meetups, and exploring new technologies. My goal is to continuously elevate the standards of software quality and contribute to the success of innovative projects.

  • Location:Austin, TX
  • Interests:Motorcycles, Hiking, Photography
  • Study:Austin Community College
  • Employment:Open Lending

Education

Associates of Applied Science, Visual Communication

Austin Community College2004

Studied animation and graphic design with a focus on web development.

Work

QA Manager/Senior Automation Engineer

Open LendingDecember 2018 - Present

I built and managed a QA organization, designed and developed an automation framework for web and API testing, and implemented a QA process to ensure SOC compliance during the company’s transition from a privately held entity through IPO to a public entity.

QA Manager

Khoros (formerly Spredfast)February 2011 - December 2018

Successfully managed local and off-shore QA and Automation teams, significantly increasing production build process speed and reducing build times by over 85%. Improved automated regression test cycle execution time by over 80%, and enabled developers to run targeted automated regression suites against isolated changesets in pre-production, enhancing overall quality and reducing time-to-production. Designed and developed internal tools to boost engineer efficiency, maintained tools like Jira and Bamboo, and deployed and maintained pre-production environments using Kubernetes and AWS infrastructure.

Software Engineer

LightEdge (formerly Onramp Access)November 2003 - February 2011

Describe work, special projects, notable achievements, what technologies you have been working with, and anything else that would be useful for an employer to know.

Skills

Languages
Java
PHP
SQL
Tools
Jira
Git
Frameworks
RestAssured
Selenium
DevOps
Jenkins
Kubernetes
Azure
AWS
Concepts
Agile
TDD
BDD

Get in touch.

I invite you to email me with any questions, ideas, or just to chat!

Location
Austin, TX
© Copyright 2024 Robert Heath