Results-oriented engineer with a thorough understanding of the entire development process from bug identification to deployment of bug-fixes.
Over fifteen years experience designing, developing, maintaining, deploying, and testing web based software in challenging, fast-paced environments.
Demonstrated ability to acquire technical knowledge and skills rapidly. Innovative problem solver, able to see the business and technical sides of a problem.
Proven leadership, negotiation, and problem resolution abilities. Exceptional communication skills, both oral and written.
Experience
Test Engineering Manager
October 2015 – Present
- Managed local and off-shore QA and Automation teams.
- Increased production build process speed by over 85%.
- Decreased build times by over 85%.
- Improved automated regression test cycle execution time by over 80%.
- Enabled developers to execute targeted automated regression suites against isolated changesets in pre-production to improve overall quality and time-to-production.
- Designed and developed internal tools to help engineers be more efficient.
- Maintained internal tools such as Jira and Bamboo.
- Deployed and maintained pre-production environments in Kubernetes and AWS infrastructure.
Release Team Lead
October 2014 – October 2015 (1 year 1 month)
- Managed the defect lifecycle for high visibility production issues.
- Responsible for deploying code to production environments.
Sustaining Team QA Lead
February 2012 – October 2014 (2 years 9 months)
- Manage the testing and deployment efforts of weekly software releases to address high impact/visibility software defects.
- Worked with key stakeholders including product management and scrum masters to analyze bugs/features for potential release.
- Managed test planning and execution efforts of 2-4 QA Engineers.
- Organized and scheduled production deployments.
Software Quality Assurance Engineer
February 2011 – February 2012 (1 year 1 month)
- Plan, test, and deploy bug fixes to address production software defects.
- Install, manage, and support testing environments.
- Determine testing requirements and create test plans for new features.
- Write and execute manual regression tests.
Software Engineer
November 2003 – February 2011 (7 years 4 months)
- Design, develop, implement, and support web based e-commerce and content management applications.
Technical Support Representative
August 2001 – November 2003 (2 years 4 months)
- Assist customers with connectivity issues, networking configuration, and software support.

Big Bad Bison Web & Creative Studios
Austin, Texas
Owner/Lead Developer
January 2009 – July 2013 (4 years 7 months)
- Design, develop, implement, and support web based e-commerce and content management applications.
- Ensure that deadlines and client expectations are met. Generate new business and foster existing business relationships.
Robert Heath Consulting
Austin, Texas
Owner
January 2000 – Present
- Design, develop, implement, and support web based e-commerce and content management applications.
- Ensure that deadlines and client expectations are met.
Education
Austin Community College
Associates of Applied Science, Visual Communication · (2004)